Privacy Policy

Effective date:

This Privacy Policy explains how AI Mobile Detailing ("we", "us", "our") collects, uses, discloses, and protects the personal information of visitors and customers who use our website and mobile detailing services. By using our website or booking services, you agree to the practices described in this policy.

1. Information We Collect

  • Contact & identity: name, email address, phone number.
  • Vehicle & service details: vehicle make/model, registration number, service address, appointment date/time, service preferences.
  • Payment data: billing address and payment information processed via third-party payment providers (we do not store full card data on our servers).
  • Usage data: IP address, device & browser info, pages visited and actions on the website (collected via analytics and server logs).
  • Communications: messages you send us through contact forms, email, phone, or chat.

2. How We Use Your Information

  • To process and confirm bookings, schedule appointments, and communicate service updates.
  • To process payments and refunds using secure third-party payment gateways.
  • To respond to inquiries, provide customer support, and handle complaints.
  • To improve our services, website performance, and user experience through analytics.
  • To send transactional messages and, where you consent, promotional offers or newsletters (you can opt out anytime).

3. Legal Basis

Where applicable, we rely on your consent, contract performance, legal obligations, and our legitimate business interests to process your data.

4. Sharing & Disclosure

We do not sell or rent your personal information. We may share information with:

  • Service providers (payment processors, SMS/email providers, scheduling platforms).
  • Legal authorities if required by law.
  • In case of a business transfer (sale/merger), with prior notice if required.

5. Cookies & Tracking

We use cookies and analytics to improve the site. You can disable cookies in your browser settings, though some features may not work.

6. Data Security

We use secure technologies and procedures to protect your data, but no method is 100% secure.

7. Data Retention

We retain your data only as long as necessary for bookings, billing, legal, or business purposes. You may request deletion anytime.

8. Your Rights

You have the right to access, correct, or request deletion of your data, and to opt out of marketing communications.

9. Children

We do not knowingly collect data from children under 16. If we do, please contact us for removal.

10. Changes

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

11. Contact Us

AI Mobile Detailing
Email: info@aimobiledetailing.com
Phone: +1 (253) 523-1227‬